All-in-one and a la carte order fulfillment services

Flexible and scalable order fulfillment solutions that are designed for your growth.

Start with a Free Quote

What is order fulfillment?

Order fulfillment refers to all steps between the receipt of a new order and its delivery to the customer. It involves receiving the inventory, picking and packing the product, and shipping it to the customer.

HOW IT WORKS

The CHNPAL order fulfillment process

Your orders are in safe hands

Set up your account

Connect your store, create a new SKU, and select a warehouse. Your dedicated agent will set you up for success along the way.

Pick & pack

Once we receive an order from your store, we pick all the items in the order and pack them safely.

Store your inventory

We count and inspect your products, and store them in your picked fulfillment center.

Shipping

The shipping carrier you designated picks up your order. Order is on the way to your customer and you receive tracking updates.

Order fulfillment services that can meet and exceed

your expectations

                  

Quality control

We prioritize quality to protect your reputation. Quality checks are conducted twice, one on inbound inventory and the other on orders before shipment. 

Bundling

Product bundling is supported for your marketing needs. Your agent can create a separate SKU for the bundled products in your store. So you can fulfill your orders easily and accurately.

Robust integrations and automation

Integrate seamlessly with your Shopify and eCommerce store. Manage and edit your orders, keep track of your inventory levels, monitor your order status and tracking, all in one place.

Smart and custom packaging

Well-trained workers select the best way to pack your products for safe transit. You also get the chance to enhance the unboxing experience with custom packaging.

One-on-one support

Get access to best-in-class support from a team of problem solvers. You get personal attention from the same person who is familiar with your business and understands your unique needs.